FREQUENTLY ASKED QUESTIONS

A: We accept Visa and MasterCard credit and debit cards. We do NOT accept cash, personal checks, company checks, ACH debits, money orders, cashier checks, or traveler's checks. The only payments we accept are credit cards and debit cards. We reserve the right to refuse foreign-issued credit and debit cards in the event we can not verify you are the cardholder of such a card. To prevent an unnecessary delay in processing your order, please ensure that the billing address on your order matches the information on your credit or debit card account. If you have recently moved or unsure whether you receive your credit card statement at your work or home address, please contact your card-issuing bank using the number on the back of your card to confirm your billing address before attempting to place an order. To expedite the payment of your order we ask that you take and photo of the front and back of your credit and debit card along with a valid government-issued identification card and send it via email to payments@pursue.ly or text at (720) 927-3246. 

A: Most debit and check cards have daily spending limits, and if your order with us exceeds your daily purchase limit, the transaction may be blocked - even if there is enough money in an account. Please consult with your card-issuing bank for information about your daily spending limits if you are having trouble placing your order. Most debit card-issuing banks (i.e. Bank of America, Wells Fargo and local community banks and credit unions) set a default daily purchase limit as low as $1500.00 (USD) per day at the time you obtain your debit card. The good news is that they will usually increase this limit upon your request. Just contact your bank and explain that you are making a one time purchase that exceeds your daily purchase limit. increased to a higher amount. If you are still unable to use your debit card, please try using a credit card instead.

A: No. This is because we cannot be responsible for lost or misdirected cash payments sent through the mail. For your protection and ours we only accept credit/debit card payments at the time your order is submitted.

A: We do not provide any refunds under any circumstances. Please refer to our Terms of Service Agreement for further explanation.

A: This protects us from chargebacks resulting from the unauthorized use of credit/debit cards. By providing us a copy of your actual debit/credit card you enable us to verify the card used for payment belongs to you and is not a stolen or fraudulent card. Since some of our clients have high-risk backgrounds we implemented this policy to protect us from loss. To expedite the payment of your order we ask that you take and photo of the front and back of your credit and debit card along with a valid government-issued identification card and send it via email to payments@pursue.ly or text at (720) 927-3246. 

A: We implemented this waiver of dispute rights into our Terms of Service Agreement in order to protect us from clients who engage in ‘'friendly fraud', a form of fraud that occurs when someone disputes legitimate transactions with their card issuer in order to obtain a reversal of payment. For 99% of our clients, this policy will have no effect on them. For the 1% of clients who do engage in such acts, this policy serves as a legally binding deterrent. Please refer to our Terms of Service Agreement for additional details.

A: During your order fulfillment process, we assign your references and credential sources based on our ability to guarantee each source will be handled by a different person when contacted. We accomplish this by grouping our reference and credential sources into groups. Each group is handled by two to three dedicated representatives that only work within their group. We currently assign our clients’ reference and credential sources to more than twenty call groups that are identified by number. This prevents the person from calling to verify your references and credentials from speaking to the same person more than once. In the event, your caller is routed to voicemail their call will be returned within twenty-four hours or no later than the next business day provided they requested a callback.

A: They sure do, and we think you will be impressed with the appearance and credibility of each reference that we provide with your packages

A: Absolutely. Please provide the details you wish conveyed in the ?special instructions? box during the online ordering process, or call us after you have received your career package details.

A: This protects both you and our company, and ensures that you understand our Terms of Service and Confidentiality policies before using our products. Your order will not be completed and will be kept in pending status until after we receive a signed, legible binding copy of our Terms of Services — including our Confidentiality agreement.

A: For orders submitted during the week by 1:00 PM MST, orders are normally completed by the close of business that same day. Orders submitted after 1:00 PM MST on Friday normally won't be completed until after 4:00 PM MST on Monday. The timeline provided only applies to career packages and not to orders including custom solutions such as legal name changes and credit enhancement products.

A: This isn't a problem at all. We are familiar with background screening service used by employers, and identify them very quickly when they contact us. To assist our clients, we provide the best possible answers to their questions when they contact us to help paint a stronger, more comprehensive picture of you as a candidate to recruiters.

A: All of our career packages containing academic credentials, personal references and professional references includes a six (6) month period of verification in which we are obligated to verify your references and credentials. This period can be extended indefinitely by contacting us within ninety (90) days of purchase and paying a small yearly extension fee.

A: Just contact us within ninety (90) days of purchase and request that your verification period be extended. We currently only extend the period of verification in one year increments and upon payment of $185.00 (USD) per year.

A: Yes. Upon your request we will notify you via email each time someone contacts us about any of your references and/or credentials. In some cases we can provide you a digital file containing the recorded call conversation.

A: Using false academic credentials in the states of Connecticut, Kentucky, Missouri, New Jersey, Oregon, Texas and Washington is a misdemeanor criminal offence and violation of state law. It should be noted while these states have active laws on the books, they are rarely ever used to prosecute individuals who violate these laws. The laws in these states were designed to prevent individuals from purchasing or using forged academic degrees from genuine colleges and universities, not academic credentials furnished by a service like ours which are not forged or counterfeit academic documents. Although our academic credentials are not traditionally issued, they are in fact issued by registered academic institutions that we control — and are fully verifiable and highly credible. As for the legal liabilities associated with the use of false employment, personal and professional references. we have been unable to identify any applicable state laws prohibiting their use for employment purposes. Just keep in mind if your employer was to become aware of your fake prior employment reference you can be fired and sued by the employer you misled if the employer sustained damages as a result of hiring you based on false academic credentials and/or employment references. As per the client terms and conditions, the client accepts and understands these risks and potential penalties, and agrees not to use our products or services for unlawful or illicit activities.

A: All of our academic diploma/degree granting institutions are established legal entities (e.g. nonprofit and for-profit corporations) in the state they operate in. Most have verifiable formation dates going back 30+ years (which can be confirmed on the Secretary of State website) and all have professionally designed logos and websites, are listed in 411 directory databases, have social media profiles, ranks well in search engine results, professionally recorded telephone menu greetings produced from talented voice over artists and much more.

A: No. Our academic institutions are not accredited by any accrediting agency recognized by the U.S. Department of Education. While we do not openly advertise the name of the agency which accredits our academic institutions on any of their websites, it should be known to you that this accrediting agency was created and is managed by us to provide alternative accreditation to our portfolio of academic institutions.

A: Yes. Certain professional occupations in the United States involving aerospace, biotechnology, engineering, law, medicine (including all medical fields) and teaching each require degrees accredited by their own industry-specific accreditors. For example, in order for a nursing degree to be accepted by any state government for licensure, it must be granted by an institution that is accredited by the American Nursing Association. As a result, we cannot help clients gain entry into such fields using non-traditional academic credentials and resources. This is a good thing, actually, since since occupations like these are generally responsible for the safety and well-being of society at large.

A: No. This is because our accrediting agency that accredits our academic institutions is not a recognized national or regional accreditor. While we have heard success from clients in the past using the academic credentials we supplied to them, we do not recommend attempting to gain entry into any other degree programs at traditional colleges or universities. Doing so may result in penalties for academic dishonesty, including but not limited to expulsion from the academic body in question.

A: We take pride in our accrediting agency, and believe it surpasses most established, well known accreditors. We believe they will successfully pass most due diligence inquiries, however, there are certain employers (e.g. state and federal governments) who are required to confirm that the accrediting agency is recognized by the U.S. Department of Education. It has been our experience that state and federal governments are generally the only employer types that are concerned about accreditation. Our accrediting agencies are located in states other than where our academic institutions are located. They are state registered non-profit organizations with expertly designed logos, websites and live contact telephone numbers that are listed in 411 directory assistance databases and in online search directories.

A: There is no way to answer this question with certainty. Requirements for professional licensing varY greatly from jurisdiction to jurisdiction. It has been our experience with our past clients that our academic credentials will pass in 90% of the cases where professional licenses are applied for. However, there are no guarantees.

A: Pursuely’s mission is to bring our clients the highest possible quality credentials and references, and this extends to every part of the services we provide — including small details like names. This is something we put a lot of 'art' and work into, and we think you will be pleased with what our institutions have to offer.

A: It is ultimately up to you. If you decide to use your existing high school diploma that you earned in your home state, you can. However, we recommend using the one we provide you as it has been incorporated into your background timeline we developed for you to use.

A: Yes, only upon your request and payment of an additional fee. Because the issuing of official transcripts could be used in activities that would cause you to violate your Terms of Use agreement with us, we require that you disclose the purpose you would like official academic transcripts prepared for you at which time we will either approve or deny your request.

A: No. We only provide high resolution full color digital files containing your academic diploma and/or degree. We have found that this is preferred by most of our clients and works the best for their needs. In addition, the digital files feature real signatures and school seals, and are almost always accepted as proof of academic credentials by recruiters.

A: With phenomena like “doxxing” becoming commonplace on social media, privacy on social media is of the utmost importance. Why give anyone a chance to pry deeper into your life by adding more details to your profiles? While we have no control over what you decide to do online with your digitally enhanced background, we strongly suggest limiting public displays or your credentials on social media. That said, there is nothing risky about printing and displaying your academic credentials in a framed photo format.

A: Some might say that a employment reference from a prior employer is actually superior to having a college degree. This is because prior employment is considered life/professional experience while obtaining a college degree is just academic experience. Having a seasoned, favorable employment reference from a highly credible and established company in the career field you desire is essential to getting hired. We've got you covered in all directions with our all-in-one career packages — which include valuable prior employment references.

A: No. Recruiters are far more interested in candidates with steady work experience that emphasizes lengthy employment with fewer jobs. This means rather than showing you working many jobs for short durations, your career package references will show you gainfully employed for long periods of time. Based on our research we've found that our clients are offered employment more often than not in cases where they have two or less prior employers listed on their job application and/or resume. To aid in your success, Pursuely incorporates your prior employment starting date beginning right after you obtained your academic credential (bachelor's degree) and ending right before the date you ordered your career package from us. This results in you having a steady job for three to twenty plus years for a single employer. Potential employers will see you are responsible, reliable, dedicated, and content in the workplace, and will be with them for the long haul instead of changing jobs often. No employer wants their new hire to have a history of changing jobs shortly after completing training. After all, finding another replacement costs even more time and money.

A: All employment references are from Colorado-based companies. The selection of your employment reference source will be based on the employment background needs associated with the career package you selected.

A: We pride ourselves in the quality of our references and credentials. Our employment references surpass the average credibility of most company's used as references by other job candidates. The sources we use are credibly developed and established companies, and maintain a professional appearance. Not only that, all of our employment reference sources are also listed in all 411 directory assistance databases, registered with the state Secretary of State's office and are in good standing with a date of formation date of at least two years ago (average date of formation is more than 25+ years ago). Our resources have business listings in all major online directories (e.g. Google Maps, Yahoo, Bing, SuperPages,Manta, etc.), social media presence (e.g. Facebook, Twitter, LinkedIn). have local telephone and fax numbers (not questionable toll-free numbers), state of the art interactive voice response (IVR) telephone answering with company greeting scripts that are professionally recorded by voice over artist studio in Beverly Hills, and fully-functional enterprise class websites with streamlined, custom-designed company logos. We spare no expense when composing our resources for clients, and we invite you to explore what we offer so you can see the difference for yourself.

A: No. However, once your career package order is fulfilled, you can request a free employment verification letter on the official company letterhead confirming your dates of employment, a position held, and your salary.

A: Absolutely. Please contact us after placing your career package order to provide us with details you would like noted in your file. If you do not provide us with specific instructions, we will use our professionally developed default script anytime we are contacted about you.

A: All of your personal references will be based out of the United States. The selection of personal references is solely based on your personal reference needs you identified at the time of your career package order.

A: Our revolutionary service was created for individuals like you looking for viable solutions to gain a competitive edge in the personal and professional realm. We take your applications to new heights by reinventing your academic and professional experience with our exclusive, 100% verifiable background enhancement services.

A: We believe our personal references surpass the credibility of most genuine persons commonly used as personal references. Our personal references are highly developed reference sources all of which have distinguished backgrounds and occupations. Additionally all of our personal references are listed in 411 directory assistance databases, have a searchable online presence (e.g. LinkedIn and Facebook profiles) and more. You will be provided a summary after your order has been fulfilled containing the relevant background details and contact information of your personal references.

A: Yes. We encourage our clients to provide all the additional details as possible about their unique skill sets, characteristics, prior responsibilities and more they wish to have said about them when we are contacted. This information can be provided before or after your career package order has been fulfilled.

A: A professional reference differs from a personal reference in that it usually involves contact with someone you worked with, instead of a friend or relative. A professional reference also differs from employment reference verification when your prior employment is verified. This is when your previous employer’s HR department contacted. In the case of a professional reference, a particular person specified in your resume or application is contacted either at home or work. At Pursuely, we will provide you with one or more fully verifiable professional reference sources that can be a prior job supervisor or a colleague you worked with at your prior employer. Usually, the last step before a potential employer makes you an offer is checking your professional references. When pursuing your first job, it can be difficult to have a professional reference to provide. Many potential employers are becoming increasingly more reliant on professional references than personal references, which is why we include them in all of our career packages.

A: Your professional reference will be based out of the same state as your employment reference. Pursuely uses established companies located in Colorado exclusively for employment references. As a result, your professional reference will be currently employed at your employer and based out of Colorado.

A: We believe our professional references surpass the credibility of most genuine individuals used as professional references who reference checkers routinely contact. Our personal references are highly developed reference sources all of which have distinguished backgrounds and occupations. Additionally all of our personal references are listed in 411 directory assistance databases, have a searchable online presence (e.g. LinkedIn and Facebook profiles) and more. You will be provided a summary after your order has been fulfilled containing the relevant background details and contact information of your personal references.

A: Yes. We encourage our clients to provide as much details as possible about prior work ethic, accomplishments, awards and other items they want mentioned in relation to them when we are contacted. This information can be provided before or after your career package order has been Fulfilled.

A: A Landlord reference is from a company where you had previously leased any sort of residential housing.

A: We have found Landlord references to be beneficial for those looking for new housing and lack prior rental/leasing histories. Having a solid and favorable Landlord reference may also reduce the chances of having to provide a sizable security deposit in order to rent/lease an apartment or home.

A: Colorado. This is to support your developed background timeline of living, attending school and being employed in Colorado.

A: In short, yes. Not everyone has the same set of advantages when it comes to starting careers, which is why we offer our world-class services to clients in need. Our references and credentials are legal to use as long as you are not trying to defraud or fabricate yourself to yourself to your local, state, or federal government. There are certain states that may prohibit the use of our solutions for non-novelty purposes.

A: If you were to use a local attorney or self-file your name change in the state where you live, you may have to participate in the following processes: 1.) Undergo fingerprinting to determine if you have any arrest and/or criminal convictions; 2.) Publish a legal notice announcing your name change petition in your local newspaper for four successive weeks which also causes the name to be published online. 3.) Appear in court for a hearing on your name change petition 4.) Submit documentation to the court proving you have no debt and character reference letters. By using our legal name change service, you can forego all of those burdensome requirements without any additional hassles or concerns.

A: No. The great thing about using our legal name change service is that the jurisdiction where we file our petitions does not require any documentation to complete your legal name change with the court.

A: This is your choice. Are you changing your name because of debt? To start your record fresh? Some other reason? The best name change plan is tailored to your unique situation, but we normally recommend that clients change both their first and last names in order to truly distance themselves from their old name. In order to create totally new credit reports using your existing true identifiers (e.g. DOB and SSN), you must amend your entire full name and avoid associating your new name with any prior reported addresses. Otherwise, your new name could be merged into your old credit report that contains your prior name. Our objective is to create a split credit file that separates your old and new names. Please contact us for additional questions about this if needed.

A: Most name changes are finalized by the court within five to eight weeks after we file your petition. It may take an additional two weeks for us to obtain the certified court order granting your name change after a judge signs the final order. If you need it sooner we can provide you with your case number and the contact information of the Clerk of Court where your name change petition was filed so you can request expedited certified copies of your final order granting your name change.

A: We use reliable and dependable third party professionals that are located in the name change-friendly state where we file all of our name change petitions. These third party professionals are also notary publics who can notarize your name change petition without you having to travel.

A: This depends on the record, but it’s not likely. The state we use for name changes only checks their own in state records to determine if you have any disqualifying conditions (e.g. convicted of a felony, being on probation or parole in that state, or being on any sex offender registries). Being that we don't accept clients from the state we use for name change filings, we don't expect any issues with your name change petition. The exception to this rule is that we do not file legal name changes on behalf of any client who has been previously convicted of any sex offense in any jurisdiction. If you are concerned that your prior criminal history may be a concern, we can have our third party filer omit your criminal history from the name change petition and change your date of birth of the petition (which does not affect the final name change order that only shows your previous and new names on it). Should you request we go this route, we will also sign your name change petition so you will have absolute deniability with respect to the statements made on your name change petition which absolves you of any criminal liability.

A: There is always a possibility, however in the hundreds of name change petitions we have filed since our inception, we have never had one denied by the court. Should your name change be denied by the court, we will re-file your name change petition in a different court at no additional charge. However, if we are required to re-file your petition in another court this will result in an additional five to eight week delay.

A: This is a great question, and under normal circumstances, that answer is no. The reason why our name changes are discrete is because we file your petition in a state jurisdiction where you have never resided. Name change petitions are treated like civil family court proceedings, not like criminal or civil judgment cases that are routinely sold to data brokers who purchase case data. Additionally, the state jurisdiction we use requires these types of cases be searched using their own county's Circuit Court website. Someone would need to have existing knowledge of where you filed your name change petition to locate its associated case records online.

A: Yes. Your name change final order will be in the form of a certified copy that contains the court embossed seal. Since your name change will be granted by a state Circuit Court, is it considered a 'court of competent jurisdiction' and your certified name change order will be honored in all fifty states and by the federal government for all purposes.

A: By changing your entire full name (e.g. first and last names) and combining it with you true DOB and SSN you will create a 'split' credit file at all of the major credit bureaus (e.g. Experian, Equifax, TransUnion, Innovis). A split credit file occurs when someone uses a completely different name not containing any of your prior first, middle and/or last names and previous addresses but does include your actual true DOB and SSN. The credit bureaus thinks it is a different person and as a result creates a split credit file or in more plain terms a credit file in your new legal name with no credit history initially. If you are interested in enhancing your new clean credit file that was split from the result of changing your name we offer comprehensive credit enhancement solutions to add tradelines to your personal credit history file.

A: Yes. Just present your certified copy of your name change final order to the clerk at the department of motor vehicles where you already have a driver's license and they will issue you a new license with your new name. Please note that most state DMV require that you update the name on your social security card by visiting the Social Security Administration before they can issue you a driver's license in your new legal name. For those who would like to keep their existing driver's license in their old name while obtaining a driver's license in their new name, this can be accomplished by traveling to another state and obtaining a fresh license with the new name. You will have to retake the written driving test and the road test before being issued a new license. We have prior experience in assisting our clients as they obtain dual driver's licenses, and can aid you further after your name change is completed.

A: Yes. If you already have an existing unexpired passport book and/or card, all you have to do is go into a passport office or file a passport amendment by mail along with a certified copy of your name change final order and the required fees. You will be required to surrender your existing passports at the time of amendment (which will be invalidated and returned back to you with a hole punched through your existing passport). The great thing about obtaining a passport in your new name is that passports are considered primary stand alone identification that proves identity, age and citizenship, thus eliminating any need in the future to present a birth certificate when applying for a social security card or driver's license and having to disclose your prior name (which is listed on your original birth certificate). If you are truly wanting to start a new life with your new name with no cross reference to your prior name having a passport book and/or card is a must have.

A: Yes. Just go into your local Social Security Administration office along with a certified copy of your name change final order and they will update the SSA records to reflect your new name and will automatically be issued a new social security card containing your new legal name.

A: Yes. In fact, if you have bad credit in your prior name, you will find it relatively easy to obtain starter credit in your new name and begin establishing a great credit history and credit file. We offer additional solutions to our name change clients that can enhance your personal credit file and provide you a great credit score in very little time. Please contact us for more details if you are interested.

A: This varies from state to state, but exercise caution doing this if planning on starting a fresh life in your new name and don't want a paper trail to your new legal name. Feel free to contact us for additional advice on this subject once we have begun your name change Process

A: Please contact us for additional details.

A: Yes. We have publishing ability for several online news websites. We are experts at propagating custom news stories. Please contact us for additional information.

A: Yes. Please contact us for additional information.

A: Yes, provided the alibi we include in your career package isn't used in any criminal Investigation where you are required to certify your whereabouts to a law enforcement agency.

A: Yes. This is one of our specialties that many of our existing clients request our help for.

A: Yes. We offer several solutions to help you accomplish this. Please contact us for additional information.